* Enabled effective technology execution of strategic brand vision * Responsible for technology strategy and operations, validating concepts and designs, translating client business requirements into creative and sound technical specifications * Oversaw application architecture, front-end and back-end development, deployment, and QA * Responsible for client technology decisions including selecting platforms, technologies, tools and partners * Worked with Account, Planning, Creative, UX and Production groups in new business development and on-going client relationships * Worked with Production leads on project plans, timelines, estimates, and status reports ensuring appropriate resources are available and allocated appropriately * Responsible for establishing development best practices, processes and resources * Ensured all efforts help drive towards the long-term goals of both the client and Tribal DDB * Informed Account, Planning, Creative and UX teams on relevant new and emerging technologies, including providing Lunch & Learn sessions showcasing new technologies and combining leading edge technologies in new ways to solve business communication problems * Designed a process framework enabling a common vision for Account, Planning, Creative, UX, Technology and Production groups for effective project execution Favorite Pet Project: http://officeyulelog.com CLIENTS: JnJ (Ethicon, Aveeno, Depuy), Abbott (Androgel), Diageo (Ketel One), Bayer (Kogenate), ExxonMobil, Novartis (CIBA Vision, Benefiber, Prevacid), Pfizer (Advil, Robitussin), Pharmavite (NatureMade), Reebok, Zovirax
* Define and implement product strategy, roadmap, positioning and messaging * Work with third parties to develop strategic partnerships and licensing opportunities
* Use current marketing and technology expertise to assess risks and opportunities * Help clients develop, refine and implement strategic and tactical business goals and objectives * Educate clients on technology tools, digital and social media communication channels and best practices * Provide core communications and documentation for business owners and senior technical staff * Develop functional specifications, wireframes and other documentation for new technology platforms * Define and implement functional requirements for digital media products * Design and build HTML & CSS websites for multiple companies and individuals * Use Agile development methodologies to maintain order in the chaos and keep momentum going http://42run.com/ http://startups.com/ http://reputapi.com/ http://eurekadeal.com/
* Researched, identified and pursued new market opportunities for expanding platform in Europe * Assessed risks and opportunities to determine the best direction to develop the new market * Created new legal entities to simplify international contracts with managed service providers
Business Development Manager * Implemented a profitable Value Added Reseller program to sell our hosted IT-as-a-Service platform to 3rd party IT providers increasing their service-delivery capabilities * Reduced internet connectivity costs for clients by 15% and created new internal revenue streams by developing and implementing new service offerings and strategic service partnerships Sr. Technical Project Manager * Managed development of customer-facing .NET web-objects including integration with back-end processes using AJAX technologies * Worked with multiple departments, senior stakeholders and customers during design and successful implementation of new operations and communication technology platforms * Worked closely with the development team providing new technology testing, QA and UX reports refining the brand image while increasing engagement with customers * Defined and implemented new web-based systems enabling the sales team to better qualify, track and follow-up qualified leads by integrating with existing infrastructure * Managed, trained and mentored 12 1st and 2nd level help-desk technicians across the US
* Technical Project Manager responsible for relationship between Account Manager and technology team including 5 developers and graphic designers * Designed, implemented and supported large-scale applications, including wire-frames, functional specifications, information architecture and database design
* Quality Assurance technology based solutions to managers and clients of the company's 10 affiliates * Created and maintained Perl applications enabling 32 online newspapers to serve 10 million daily page views
* Responsible for website design, development, content creation and updates, and maintenance, inventory control, customer service * Coordinated design and implementation efforts with an outsourced development company * Developed admin tools using a proprietary 3rd party programming language * Managed marketing creatives to educate consumer and golf course target markets
* Provided customers with application and technical support assistance primarily over the phone and/or remote connection for multiple products * Documented progress, resolution and time spent on all customer activity in the appropriate tracking systems
MBA
Concentration: International Business, Corporate Finance
BS
Concentration: Computer & Information Science
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